Intentional Operations

ONLINE BUSINESS MANAGEMENT RETAINER

This is where the magic really happens. Having someone step into your business so you can step back from wearing ALL the hats and focus on the things that move the needle in your business - serving your clients, your community and selling.

You'll receive genuine care and support for yourself, your clients and your team as well as internal systems, launch and project support.

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Is this right for you?

✹ You're overwhelmed with all the moving parts of delivering multiple offers

✹ Things keep getting missed and you're feeling reactive in your business rather than proactively moving towards your goals

✹ You want the freedom to launch new offers without feeling completely overwhelmed by the process

✹ You want to spend your time in your business serving your clients and community not in the back end systems.

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Retainer Inclusions

✹ Retainer Inclusions

✹ Goal Setting + Planning Support
✹ Creation and Management of Standard Operating Procedures and Processes
✹ Quarterly Strategy Sessions
✹ Project Management Tool Set Up
✹ Customer Relationship Tool Set Up and Management
✹ Automations Set up and Management
✹ Platform Set up and Oversight
✹ Tech Integration
✹ Launch Strategy Collaboration
✹ Project Planning
✹ Task and Timeline Management
✹ Team Member Onboarding
✹ Team Communication Processes
✹ Team Management
✹ Hosting Team Meetings
✹ Client Tracking Management
✹ Client Process Development (Onboarding + Offboarding)
✹ Client Process Oversight

"Steph came in and beautified my biz backend, streamlined the fuck out of my client onboarding, cleared out so many systems I didn't need and quickly shifted me into the ones that were perfect for my unique business model." Steph is the absolute dream OBM to add to your Queen team. I am a creative AF generator who needs to move on ideas FAST. I knew I needed Steph when I started to feel overwhelmed and frustrated trying to organise my business backend and I was sick of losing hours on admin that wasn't allowing me to move my business forward doing the things I really wanted to do! "

Tracey Spencer | Business Activator
"I floundered for awhile in my business, not knowing WHO could actually help me and what I needed. And then I met Steph. Steph has single-handledly shown me what it's like to hire the perfect person to help you in your business. She is brilliant, resourceful, and so incredibly patient with my buzzing energy and often forgetful mind. I trust her wholeheartedly in all aspects of my business and am so grateful for the range of support she provides from back-end tech to higher-level big-picture brainstorming. When you have Steph on your team, you can take a HUGE sigh of relief and know that you are well-supported."

Sarah Harmon | The School of Mom
"Steph is an absolute godsend for my business. I’ve always been unstructured and flowy, and it’s hard to run a business when it’s unnatural for me to create the structure that’s needed. With Steph’s help, she brings all the complimentary skills that I don’t have, so that I can simply be myself. She has structured the back end of the business with simplicity and ease, and manages all the moving parts for me, which means I can just focus on the tasks that I love and that are within my own genius. I can’t imagine life without her and am grateful for all the impact I can have in the world because of her support. She’s reliable, consistent, loving, genuinely invested in my business and my own well-being, and is a joy to work with. She’s helped me create the most profitable year I’ve had in the eleven years I’ve run my own business, and helps me look one step ahead for opportunities and gaps to keep growing and profiting as a business."

Erin Kyna | Sexuality Coach and Healer

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Intentional Operations

Is this right for you?

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Retainer Inclusions

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✹ Retainer Inclusions